All drivers have been instructed not to provide change for those who do not have the correct change.

RapidKL General Manager for Communications, Ebi Azly Abdullah, said that although notices were put up on all buses on this ruling for quite some time, certain passengers still have a tendency to give RM10 payments for a trip that cost only RM1.

“Our drivers are not equipped with cash to give them change. When this happens, they scold the driver and the situation becomes unpleasant.

As such we would like to advise passengers to always have small change with them at all time, before they board our buses,” said Ebi in a statement released here, today.

Passengers are advised that if they provide more than what’s required than they will not be given return change.

The bus fare structure is as follows:

For further information and clarification, passengers can:

Call the Helpline: 03-7625 6999
Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Fax: 03-7625 6667
Website: www.rapidkl.com.my

Notes to Editors:

Rangkaian Pengangkutan Integrasi Deras Sdn. Bhd (RapidKL), a wholly owned company under the Minister of Finance Incorporated is tasked in providing an integrated public transport system in the Klang Valley incorporating rail and bus services.  Incorporated in July 2004 and operational since November the same year, RapidKL today transports approximately 4 million passengers weekly: 2.1 million on the Ampang Line and Kelana Jaya Line and 1.9 million on the bus system.  Rapid KL provides services across 48 rail stations and 165 bus routes.